Privacy Policy

Terms of Service

Article 1 [Purpose]

These terms and conditions stipulate the rights, obligations and responsibilities between the "Company" and the "User" in using the health care program and other services (hereinafter "Shashot Service") provided by Underpara Lab Co., Ltd. (hereinafter "Company"). The purpose is to do this.

Article 2 [Definition]

1. "Company" refers to a virtual place of business set up to trade goods, etc. using information and communication facilities in order to provide goods or services (hereinafter referred to as "goods, etc.") to "users."
2. "User" refers to a user who accesses the "Site" and receives the "Services" provided by the "Company" in accordance with these Terms and Conditions.
3. "Underparalab Site" (hereinafter referred to as "Site") refers to an Internet website created and operated by the "Company" so that "Users" who have registered as members can receive various information and services.
4. "Shashot App" (hereinafter referred to as "App") refers to an application created and operated by the "Company" so that "Users" who have registered can receive various information and services.
5. "Paid service" refers to the video production function through AI trajectory measurement and prediction provided by the "Company" for a fee.
6. "Standard" is a video production function through ball trajectory measurement and prediction provided to "users" among the company's paid services. There is a regular payment service.
7. "Premium" is a video production function through ball trajectory and club head measurement and prediction provided to "users" among the company's paid services. There is a regular payment service.
8. "Cancellation of subscription" means that the user cancels the subscription to the regular payment type "Service" and stops using the "Service".
9. "Product" refers to a product sold by the "Company" to "Users" who purchase the "Paid Service" by combining "Paid Service" and other types of products.
10. "Effect (filter)" is a function that adds effects to the video when producing a video. This function includes free content and paid content provided as "points."
11. Terms used in these terms and conditions that are not specified herein shall be governed by relevant laws and service-specific guidance, and other than that, general transaction practices shall apply.

Article 3 [Specification, effect and revision of terms and conditions]

1. These Terms and Conditions are effective for all "Users" who wish to use the "Service".
2. The "Company" posts the company's name, representative name, address, phone number, facsimile number, e-mail address, business registration number, mail-order business report number, personal information manager, etc.
3. Before the "User" agrees to the Terms and Conditions, the "Company" provides a separate connection screen or pop-up screen so that the "User" can understand important contents such as refund conditions.
4. The "Company" complies with relevant laws and these terms and conditions may be revised to the extent that they do not violate the terms and conditions.
5. When the company revises the terms and conditions, the date of application and reason for revision will be specified and announced from 7 days prior to the date of application. For changes disadvantageous to "users," notice will be provided with a grace period of at least 30 days.
6. "User" who does not explicitly express rejection of the revised terms within the effective date is assumed to agree. Users who do not agree may request withdrawal of membership.
7. Matters not specified in these Terms shall be governed by the Act on Consumer Protection in Electronic Commerce and related laws.
8. If necessary, the company may determine individual terms and conditions and announce them in advance through the website.

Article 4 [Conclusion of Service Purchase Agreement]

"Users" can purchase paid services through the "Company" site and app. When a "user" applies for a subscription or pays for a "paid service" through Apple or Google IAP (In-App-Purchase), the sales price or refund amount may differ from the "site" according to the App Store policy.

Article 5 [Provision and change of services]

1. The "Company" provides the following "Services": Provision of information and conclusion of purchase contract, online services, and community services.
2. The "Company" may change the contents of the "Service" in the event that the "Service" is sold out or the technical specifications are changed.
3. If the service content is changed, the reason shall be sent to an address where the "User" can be notified immediately.
4. The "Company" shall compensate the "User" for any damages suffered thereby, unless the "Company" proves that there was no intention or negligence.

Article 6 [Suspension of Service]

1. The "Company" may temporarily suspend service provision in the event of maintenance, inspection, replacement or breakdown of equipment, or interruption of communication.
2. The "Company" compensates for damages suffered due to temporary suspension, unless there was no intention or negligence.
3. If the service cannot be provided due to conversion of business type, abandonment of business, etc., the "Company" shall notify the "User" and compensate consumers accordingly.
4. The "Company" may change free services to paid services due to company policy or operation, and no compensation will be provided for this.

Article 7 [Membership Registration]

1. "Users" fill in their membership information, express agreement to these Terms, and complete payment to sign up as a member.
2. The "Company" will register users unless: the applicant previously lost membership; there are false information, omissions, or typos; registering would impede the "Company's" technology; or a minor under 14 applies.
3. The service use agreement is established when the company approves the service use request.
4. Service users cannot use another person's account without permission, and must provide accurate and complete information.
5. The company may require challenge service users to verify their account to convert deposits or prize money into cash.

Article 8 [Withdrawal of membership, loss of qualification, etc.]

1. Membership is maintained from registration until withdrawal. Users must request membership withdrawal through the service, and the "Company" must process this within 5 business days.
2. The "Company" may restrict or suspend membership if: false information is registered; payments are not made on time; the user threatens e-commerce order; the user violates laws or terms; inappropriate posts are made; verbal abuse or harassment toward customer service; or unauthorized affiliation claims are made.
3. Withdraw from outside the app - If you want to withdraw outside of the app, you can proceed by sending your user ID or registration email to support@underparlab.com.

Article 9 [Account Deletion and Data Deletion Request]

1. Account deletion inside the app - You can delete your account directly in the Shashot app via the [My Page] - [Settings] - [Delete Account] menu. When you delete your account, personal data directly linked to your account will be deleted without undue delay, except for data required to be retained under applicable laws.
2. Data deletion request outside the app - Please send an email to support@underparlab.com with the subject line "Data Deletion Request" and include: the email address or user ID used to sign up, your nickname (if any), and the login method/platform you used.
3. Processing time - We will complete deletion within 30 days from the date we receive your request, and send a confirmation email once completed.
4. Important notice - Uninstalling the app alone does not delete your account or personal data stored on our servers. You must request deletion either by using the in-app Delete Account menu or by sending a data deletion request email.